Critical conversations can be very challenging, but when they happen, it is often out of necessity. They arise out of situations where information needs to be shared about sensitive, emotional and risky topics, which is why our approach to these conversations needs to be skillful and performed with confidence.
It is very important that these conversations are effective, honest, healthy, and most importantly, respectful. When we use the proper method concerning a critical conversation, we ensure that the information can be shared effectively and ultimately benefit BOTH individuals who participate in the conversation.
Avoiding one of these conversations may lead to greater negative consequences in a given situation, so let’s tackle them confidently with honesty, positivity and respect!
This 1-day workshop will teach you how to navigate critical conversations while keeping the interest of both parties and the organization at heart!