There is never a perfect time to tell someone something that they don’t want to hear. It is an unpleasant situation that both parties would rather avoid, however there comes a time where something needs to be said. It is up to us to prepare ourselves in advance and to turn an unpleasant situation into a constructive one.

This course will explore how to engage in a difficult conversation using many tools, such as creating the right atmosphere, how to approach the conversation with the right mindset, and how to express your feelings in an impactful way so that the message is received clearly by the recipient. Difficult conversations don’t have to be difficult!

This is a 1-day workshop which dives into how to engage in difficult conversations.